Effective Date: August 29, 2025
Esportsphere Gaming (“Platform”), operated by NexgenSphere Technologies (“Company”, “we”, “our”, or “us”), is committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access or use the Esportsphere Gaming platform.
1. Information We Collect
We may collect the following categories of information from users:
- Account Information: Name, email address, phone number, age, gender, and profile avatar.
- Gaming Information: Tournament participation details, match history, scores, and achievements.
- Payment Information: Transaction details required to process entry fees, rewards, and withdrawals.
Note: We do not collect or track your location data.
2. Use of Information
The information we collect may be used for:
- Creating and managing user accounts.
- Facilitating tournaments, score tracking, and fair gameplay.
- Processing payments, withdrawals, and financial transactions.
- Sending notifications, service updates, and promotional communications.
- Ensuring platform security and preventing fraud.
- Improving our services, features, and user experience.
- Conducting marketing and promotional activities, where applicable.
3. Data Storage and Security
- All user data is securely stored on Google Cloud servers.
- We apply industry-standard security measures to prevent unauthorized access, misuse, or disclosure of personal data.
4. Data Sharing
We share user information only with trusted third-party service providers:
- PayU → to process payments and withdrawals.
- Firebase → to provide authentication, analytics, and backend services.
We do not sell, rent, or trade your personal data with any third party.
5. Data Retention
- We retain your data as long as your account is active.
- Certain data may continue to be stored even after account deletion if required for legal or financial compliance.
6. User Rights
As a user, you have the right to:
- Request account deletion at any time.
7. Contact Information
For privacy-related queries, concerns, or complaints, you may contact us at:
📧 support@esportsphere.in
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business requirements. Users will be notified of significant changes via the platform or email.